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Today we're serving up a fresh batch of insights to spice up your restaurant business! We'll dive into how AI is making waves, from managing phone orders at VIA 313 to boosting your team's productivity and operational efficiency. Learn how to cook up a better customer experience by letting them order ahead, and get the scoop on inspiring your staff. Plus, we'll cover the latest expansion news from Rotolo's and a new appointment at Lee's Famous Recipe Chicken. Dig in!
Mandy Wolf Detwiler
Editor
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| Event Highlights |
A session at the Fast Casual Executive Summit will look at franchising dos and don'ts as well as the latest trends and innovations in franchising.
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Claudia Lezcano, CEO of Fuku, shares a look at her career, her achievements and industry trends ahead of her appearance at Fast Casual Executive Summit 2025.
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From Italy to China to the U.S., Filippo Fiori has gained a lot of wisdom from his travels, which he plans to share at the Fast Casual Executive Summit.
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| Upcoming Events |
October 5-7, 2025 | Austin
The fast casual industry's BIGGEST event is back! Join industry leaders for game-changing ideas, powerful networking and serious fun.
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October 7-8, 2025 | Austin
This hands-on event equips you with the tools and strategies needed to build a winning catering operation. Whether you’re just starting out or looking to refine your catering game, this workshop is your key to success.
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November 12, 2025 | Virtual
#QSRNext is a half-day livestream event catering specifically to fast food brands. Designed with busy schedules in mind, the 30-minute, back-to-back sessions feature execs in the trenches, offering powerful insights on technology, marketing, operations, menu development and more.
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December 10-12, 2025 | Tampa
Explore the latest advancements in self-service, kiosk, vending and mobile solutions, network with industry leaders and gain insights to transform how you do business!
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February 2-4, 2026 | Austin
Join the only summit where Visionary Restaurant Founders get real strategies, real connections, and real results. Walk away with a 90-day action plan, a powerhouse network, and the momentum to scale smarter, faster, and stronger.
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| Save The Date |
Restaurant Franchising & Innovation Summit // March 16-18, 2026 // San Diego |
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| Site Highlights |
While their operational model is optimized for speed and efficiency, QSRs face a significant yet often overlooked challenge: property damage caused by customer…
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Transform customer experience insights into actionable strategies
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| Vendor Spotlight |
Qu is the restaurant technology company evolving POS, responsibly, for a more sustainable future. With the industry’s first unified commerce platform, Qu’s fully integrated products go beyond fragmented ordering and tech experiences to create healthier connections for restaurant operating teams and their many stakeholders.
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Revel Systems is an open cloud order management platform at the heart of our clients’ business. Through flexible architecture and open API, Revel ensures brands have the freedom they need to design a full tech stack that meets their needs, enabling them to provide an unmatched customer experience, diversify revenue streams, and scale with ease.
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RESTAURANT OPERATOR DAILY
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